Repair Warranty Information

Every Distex repair comes with a 12-month warranty

When we repair your device — in store or by post — the replacement part and our workmanship are covered for 12 months from the date of your repair, on parts and labour.

What the warranty covers

• The replacement part we fitted (for example a screen, battery, charging port or camera)
• The fitting itself — if a fault develops that relates to our work, we put it right
• Free re-testing of your device if you believe the repaired part is faulty

What it does not cover

• New accidental damage after the repair — drops, cracks, crush damage or liquid damage
• Faults unrelated to the part we replaced
• Normal wear over time, such as gradual battery ageing

How to make a warranty claim

Bring your device into the store, or contact us if you ordered by post — have your receipt or order number handy. We will test the device, and if the repaired part is at fault we will repair or replace it free of charge.

Distex, 26 Woodhouse Green, Thurcroft, Rotherham, S66 9AQ · 01709 252030