Device not charging, only charging at certain angles, or the cable falling loose? Replace your iPhone 11 charging port — though often the fix is simpler: we check and clean the port first, and only fit a new one if it is genuinely faulty.
Common faults we repair include:
- Not charging at all, or only with the cable held at an angle
- Cable feels loose or falls out
- “Liquid detected” or accessory warnings
- Slow charging or no data connection to a computer
- Debris or lint packed into the port (often just a clean!)
Repair information
- Suitable for the iPhone 11
- Quality replacement charging port, professionally fitted
- Fully tested before return
- 12-month warranty on parts & labour
- Walk in, or use our postal repair service
Distex provides iPhone 11 charging port repairs for customers across Thurcroft, Rotherham, Sheffield and the wider South Yorkshire area — visit us at 26 Woodhouse Green, Thurcroft, Rotherham, S66 9AQ, or post your device to us from anywhere in the UK.
Frequently asked questions
How long will my repair take?
Most repairs are completed in store within 1 to 4 hours, depending on parts availability. If a part needs ordering we will tell you when you book in.
Do I need an appointment?
No appointment needed. Walk in to our store, or post your device to us and we will return it once repaired.
Can I send my device by post?
Yes. Check out online and post your device to us. As soon as it is repaired we send it straight back.
Is my repair guaranteed?
Every repair comes with a 12 month warranty.
Will I lose my data?
We do not access or wipe your data to carry out a repair. We still recommend backing up beforehand as a sensible precaution.
How can I pay?
In store we take cash, card, bank transfer or Klarna. Online orders are paid securely by card or Klarna at checkout.
Is the price shown the final price?
The price shown is a guide for the most common repair on this model. Part costs can change, particularly on newer and Samsung devices, so we will always confirm the exact price with you before any work begins. There is never any obligation to go ahead.
My device will not charge, do I definitely need a new port?
Not always. Charging faults are often just dirt or lint packed into the port. We check and clean it first, and only replace the port if it is genuinely faulty.
Related links
